Privacy Policy

This Privacy Policy explains how MercorClaims collects, uses, discloses, and protects information when you use MercorClaims.com, join our waitlist, or interact with any features we make available through the Service. It does not apply to third-party websites or services that may be linked from the Service.

We collect information you provide directly to us, including:

• Your email address when you sign up for our waitlist
• Any messages, feedback, or other information you voluntarily submit to us
• If we later offer interactive or AI-enabled tools, the prompts, inputs, and related materials you choose to submit through those tools

We also automatically collect certain technical and usage information, which may include:

• Device, browser, and operating system information
• IP address or approximate location derived from IP address
• Pages viewed, referring URLs, timestamps, clicks, and general interaction data
• Cookie identifiers, local preference data, and analytics events
• Diagnostic, log, and security information needed to operate and protect the Service

We may use information we collect to:

• Operate, maintain, and improve the Service
• Add you to our waitlist and send product, launch, or service-related communications
• Provide the content or features you request
• Measure usage, monitor performance, and improve usability
• Detect, prevent, investigate, and respond to fraud, abuse, security incidents, or illegal activity
• Comply with legal obligations and enforce our Terms, Disclaimer, and other policies
• Create aggregated, statistical, or de-identified information that does not reasonably identify you

We use cookies and similar technologies to remember preferences, understand site usage, maintain basic functionality, and support security. We also use analytics tools, including Vercel Analytics, to understand aggregate engagement with the Service. You can control certain cookies through your browser settings, but disabling cookies may affect how some parts of the Service function.

We do not currently sell personal information for money, and we do not currently use personal information for targeted advertising. We may share information in the following circumstances:

• With service providers and infrastructure vendors that help us host, store, analyze, secure, and operate the Service
• With professional advisors, auditors, insurers, or legal counsel where reasonably necessary
• To comply with law, regulation, legal process, or governmental request
• To protect the rights, property, safety, or security of MercorClaims, our users, or others
• In connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business or assets
• With your direction or consent

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to maintain our waitlist, communicate with you, comply with law, resolve disputes, and enforce our agreements. For example, we may retain waitlist email addresses until you unsubscribe, request deletion, or we determine the information is no longer needed.

We may also retain backup copies and records as reasonably required for legal, compliance, audit, fraud-prevention, and operational purposes. We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, but no internet or storage system can be guaranteed to be completely secure.

Depending on where you live and subject to applicable law, you may have rights to:

• Access, correct, or delete certain personal information we hold about you
• Opt out of promotional communications by using the unsubscribe mechanism in those communications
• Request information about certain disclosures or processing practices where applicable law provides that right

We may need to verify your identity before acting on a request, and we may deny or limit a request as permitted by law. You may submit a request using any contact details we make available through the Service or by replying to our communications when possible.

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Service. Please do not send Social Security numbers, government identifiers, financial account information, medical records, or other highly sensitive information through basic site forms or unsecured channels unless we specifically request it through a secure process.

We are based in the United States and may process or store information in the United States or other jurisdictions where our service providers operate. By using the Service, you understand that your information may be transferred to and processed in locations that may have different data protection laws than your home jurisdiction.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Your continued use of the Service after the updated policy is posted indicates your acknowledgment of the revised policy.

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please use any contact details we make available through the Service or reply to an email from us if we have contacted you.