Mercor issued an email notice to affected parties
A screenshot provided to MercorClaims shows Mercor sending an initial notice about the incident to affected parties. In the message, the company says it moved quickly to secure systems, opened an investigation, and brought in third-party forensic experts.
What the notice says
- Mercor describes the event as a recent security incident that affected its systems alongside many other organizations worldwide.
- The company says it took prompt action to secure its systems and started a thorough investigation immediately after learning about the incident.
- The notice says leading third-party forensic experts are supporting the investigation.
- Mercor says it is unable to share more information yet while the investigation remains active.
Why this matters
This is the first direct source on the site showing that Mercor notified affected parties, acknowledged the incident, and said the investigation is still in progress.
The notice also says Mercor cannot share additional detail yet because the investigation is ongoing, and that future updates will be shared through official Mercor channels as appropriate.
Source material: provided screenshot of the email notice shared with affected parties.
Snapshot
The image above recreates the email notice shown in the screenshot provided to MercorClaims so visitors can view the substance of the update directly on the page.